On the one hand, the purchasing experience online ordering payment was fine, and the communication through the various stages trying to get a delivery date, clarifying delivery address, following up when deliveries failed to occur was very good.
However, the great let-down was the fulfilment of the order:
1 It was most disappointing, in this day and age, that a delivery date could not have been advised at the time of ordering. Most firms seem to have reasonable certainty and visibility as regards their supply chains.
2 It was also disappointing that this delivery date turned out to be TEN days after the day that the order had been placed these days, for anything other than bespoke items such as cars and furniture, its rare to have to wait longer than 3-4 working days.
3 It was even
...Adrian Brown
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Very pleased with the service, thank you. Especially pleasing was the friendly telephone manner of the operative when I made an inquiry.
...Paul Russell
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Efficient support team provided prompt response to my enquiry on the product availability. Ordering was very simple with quick email confirmation and several updates on the timing of delivery. The product arrived within 5 days. Excellent service all round.
...Ray Riley
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Excellent service and surprised with a prompt deliver. Very happy from a first time buyer.
...Vijay Modha
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I would have liked the part quicker but in all very good. Kept me informed all the way
...Martin Burke
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Thankyou for a very quick and reasonably priced service.
From a satisfied customer.
...Leslie Carter
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Although you initially only sent half the number of items presumably because of stock levels it was appreciated you sent these earlier rather than all later. Good price as well. Thanks!
...Mrs A J Rippingale
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Good service especially the way things are just now thanks
...David stevens
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Prompt and efficient service
...Peter Morecroft
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You guys are fantastic, accurate and super fast service, highly recommended.Kudos, keep it up.
...Norady
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£
£233.20 
