Many thanks, smooth transaction from start to finish.
...Ty Cato
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Dear Sir or Madam
My experiences have been very bad as this is the first time I have dealt with your company and I had to wait 17 days for a few fittings to be delivered.. 1 fitting arrived after about 10 days and the others were " lost in transit "
I dealt with a lady called Christine who was very pleasant and helpful but the lost in transit business didnt wash with me as Ive been in business for over 20 yrs !!
It will be hard for me to deal with your company again Im sorry to say but I wish you all the best for the future..
Regards,, Steve Wiskin..
...Steve Wiskin Plumbing
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Nice taps, delivered as promised.
A conservative delivery estimate which is achieved is much better than a shorter estimate not achieved - even if the former actually delivery lead time is longer than the latter i.e. if you say 5 days and it takes 7 days thats worse than saying 10 days and getting it in 10. Ideally of course you would reduce your estimated lead time 10 days to 5, or whatever and still achieve this shorter time.
Regards
GG
...Graham Griffiths
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Excellent service from ordering to delivery. Cant comment on product yet, as not fitted, but looks fine.
...BRIDGET GRAVES
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On the phone, the respondent was not up to speed, but said to email, which was prompt and accurate.
...Ed Sirett - Make Do
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Excellent service - as always. A pleasure to pat you on the back!
...Robert McNamara
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I was very impressed with the service you provided. I initially phoned for information and received very helpful advice, and was able to order the goods online and arrange local delivery at no extra cost. This is almost unheard of with online shopping, so thank you very much. I will definitely come back again.
...Roger Finbow
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Item arrived safely in the time indicated. Good service, thank you.
...Amanda Hawkins
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Many thanks - delivery arrived safely & complete on Friday.
Excellent communication from both Christine & Jeanette who kept us updated on the progress of our order.
All now fitted and very pleased.
Thank you
Ian Jones.
...Ian Christopher Jones
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Fast delivery, great customer service when I changed the order, best price on the net - perfect!
...Richard
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£
£233.20 
