Ordering online was easy and the delivery date 10 days later, whilst taking a little longer than most, was met on target and the correct item was dispatched. My only concern was that the item came wrapped only in a thin plastic which was badly torn but luckily there was no damage to the basin. However, it seems more by chance and it would have been better if had cardboard packaging to prevent possible damage to what is a fragile item. The was my first experience using My Tub and I would definitely no hesitate to use them again and recommend their services to other. Thank you.
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Dear Miranda
Thank you for your feedback. To clarify, this is how sanitaryware comes from the manufactures, as we do not use couriers to transport chinaware there ...Miranda Thomas
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Excellent service, competitive price on this item. Tap fitted and customer very happy. ...Raymond Newman G & H Plumbing
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Very good service as always ...Mr.K. Goodland
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Excellent communication will re order ...Marcus Sutton - K.Sutton
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Very good service. Thank you. ...Mrs P A Davies
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Very good, you kept me informed of changed delivery date and the programmer arrived on the day stated.
Many thanks ...R S Botham
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Impressed that I got regular updates by email to inform me of reason for delay and given apologies. Item arrived as described, good price. ...Dr Claire Ferris
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absoloutley brilliant service,providing parts from fujitsu that them and the climate centre say are obselete ...jonathon cooke - na
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Great communication, items well packaged and despatched extremely promptly. Cant fault it. ...kate brown
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Ordering process and delivery was easy
Would Def recommend ...Gary Burt - Castlewalls2008
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