Took a while to get the part as it was not in stock and was no longer made , but was kept up to date with progress and overall a good service , Ian S
...Ian Smith
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Item delivered as communicated, cheapest price i could find and good customer service.
...Hardeep Panesar
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Brenda, you are a star. Fantastic customer service.
Bought a Myson towel rail element from MyTub that sadly malfunctioned after 18 months. 2 year warranty confirmed by Myson. Brenda went out of her way to arrange a replacement part, having to navigate a challenging supply chain in order to get it to me.
Will definately shop with MyTub again.
Thank you
...Neil
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Brilliant communication from my tub and product just the ticket!
...Leigh Murphy
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As described and as ordered with speedy delivered.
...Donna Williams
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What wonderful site and service. Managed to find a discontinued item which I tried everywhere without success! Saved the day and i’m very grateful!
...Tahir Kiyani
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I am very pleased with mytub, the sales process went well, apart from through no fault of their own that did not receive my order straightaway because I forgot to press the confirm button. I really like the facility of being able to pay by BACs and the goods were correctly delivered apart from through no fault of their own the carrier had a problem and the goods were a day late, but even then it was a quick service.
...Ian Duriez - Murtec ICD
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Excellent service, prompt delivery, 10 out of 10, many thanks. Don edwards.
...Don Edwards
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I have been waiting 10 days for a part to be supplied. I asked MyTub how much longer I had to wait and received a vague reply saying possibly next week.. i cant run my business like this, what do you think my customers will say. I wont be ordering again. I don't suppose for one minute these comments will be displayed on My Tub feedback. So that makes me wonder how many other customers leave feedback that is not displayed..
Steve Prior
------------- ---------------------------- Reply to feedback ------------- ------------------------- ----------------
Hi,
I am sorry about this. I have just looked at your order & we are continually asking supply chain for this. These parts sometimes do take a while to come through the system for free delivery. The manufacture do offer an overnig
....
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Very efficient service at a very competitive price . Parts correct and delivered on time with plenty of comunication. Many thanks My Tub.
...Lucy Black
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£
£233.20 
