Good communications from MyTub to let me know that parts would be delayed as not in stock. Responded to my queries v quickly.
...Stewart Anderton
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I cannot fault the My Tub service and would recommend it to anyone. This is my second order and I was pleased with the way a slight hiccup was dealt with in regard to non-delivery at the confirmed date due to sickness at the delivery company. On querying the non-delivery through your portal, the issue was promptly pursued and a revised date given.
I feel perhaps the wording in the online catalogue could be a little clearer in regard to alternative andor compatible products e.g in regard to my last order Alcona toilet suite under AR1145, under notes you have AR1148 alternative with horizontal as opposed to bottom outlet , AR2342 compatible cistern, AR7815 compatible seat. That said, I did manage to order exactly what I wanted.
...Robert Culley
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Arrived as described.
Would use again and recommend to others.
Many Thanks ...Angus Woolley
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Part arrived safely thanks I was surprised by the amount of packaging for such a small item ...Martin Eagle
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First rate service. Good product at competitive price delivered quickly via Plumb Centre at Trowbridge who rang re delivery ...Peter Brown
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Item delivered on time and is just the job matched existing taps in bathroom.
Good service and no problems ...Kenneth Manners - None
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Great service, after wrong part sent it was replaced within 24hrs.
Thank you ...Nick Mooney
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Great service, best price and all delivered really quickly. What more could you possibly ask for ...Michael Laird
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Re Delivery.
On the order form I added that the part could be left in a safe place.
Only to be told that it would have to be signed for.
When I emailed on the day asking for an idea of a time, I was told that the delivery was on its way but that you didnt have the drivers itinerary and couldnt give any time.
Eventually, late afternoon, the part arrived.
If Id have known that you had a tie with parts centre I could have picked it up at a branch.
All other companies I deal with deliver to a safe place nominated by me.
I wont say I wouldnt use My Tub again, but I would think twice about it. ...James Brannigan - James Brannigan
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Order received as stated and no problem with the good service ,
many thanks George Watsn ...Watson Alarms
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