|Order was not delivered on the day specified in the order update e-mail which was very inconvenient as someone had to wait in all day. However when we raised this issue we did receive a quick response and the sink arrived the next day. The sink is great and as described although we were a little surprised that it arrived with no protective packaging. In this instance the sink wasnt damaged but it would be very easy for a sink like this to be damaged in transit without any protective packaging.
We are sorry for the inconvenience and are looking into why this occurred. As we do not use couriers to deliver pottery the delivery team who are used to delivering sanitary ware are simply picking off the shelf, putting on the van then droppi
...Tim Amery Limited
|Fantastic service and great prices - handled my change of order efficiently and with little fuss, and kept me updated as to progress.
|We are very pleased with the way you handled our order. The handset for our shower is fitted now and working perfectly. Thank you very much.
|Item arrived, but did take a while. This may have been due to stock at the time.
Thank you for your service.
|Excellent service throughout with good communication re delivery. Correct product delivered promptly within two days of order.
|Price was good, delivery excellent, product exactly right. Fitted in minutes, problem solved! Would happily use MyTub again.
"fix areas where we are weak and ad to areas we are strong"
:-) weak spelling perhaps, I suspect you mean "ADD to areas"
|Very good service, fast delivery
|I would like to thank everyone Ive dealt with at MyTub. The response time between sending a question and receiving an answer is incredible and you have all been so helpful especially with the special order item.
Fantastic, express service, I will await the delivery as detailed.
|Great service,very good comms & good price.
Will use again with confidence.
...Mike Lowe Heating Services