|You always give us a very good service update info. by email or phone
...Green Resource Engineering Ltd
|Excellent product Sales support and Delivery!!
|Very pleased with your service, item was far cheaper than anywhere else and you rearranged delivery for several days earlier. Excellent response from your admin people they answered the phone promptly and phoned back when they said they would. Will definitely use your services again !
|Great service, after wrong part sent it was replaced within 24hrs.
|Received replacement gas fire coals on day expected. First class service. Thank you.
|Prompt service at a resonable price.
|I have been really impressed with your service. You provided the correct manufacturers parts for a much better price than other on-line stores which I picked up at my local plumb centre. I will certainly be using you again.
The only thing that I found confusing was arranging to collect which should have been available without delivery charge. Im sure that you could improve this option on your website as despite me phoning for assistance and being assured that I would not be charged for delivery - I was charged. Can you confirm why
Kind regards & thanks, Alan
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Sorry for the confusion, you should not have been charged for the delivery and it is getting refunded to you now.
|You offered a first class service with uptodate messages being forwarded to me as to where my order could be collected.
My order was made available ahead of time and was collected from the appropriate store with no fuss at all.
Thank you very much. I shall use you again if the need arises.
...Jean W Hatton
|delivered as promised, wednesday am. very pleased with purchase. would recommend to other prospective buyers.
|Thank you very much. Outstanding customer service and communication.
...Angelique Jill Faure