|Another great load of customer service from these guys, as I am not there, give yourselves a well deserved pat on the back! My order was so small but this didnt seem to matter, still made me feel like a special customer. If I were a plumber I am not! I would use these guys all of the time. So refreshing that there are companies out there that still go the extra mile to keep customers informed.
Well done and keep it up!
|Well priced products. Prompt delivery. Excellent all round service.
|Product as described, waited a short time for delivery but well worth it for the price. Would use again.
|Wonderful service. Arrived the day following the order, despite the delivery being quoted as two days.
|After I discovered I had made an error in what I ordered, I requested the order be cancelled and the folks at MY TUB quickly cancelled my order without a problem. Excellent service!
|First class service and a very speedy delivery with a quality part. Highly recommended
...sean kennedy electrical sevices
I recieved the product in perfect conditions.
Thank you very much.
...Vicente Jesus Vegazo Rodriguez
|Excellent communcation and help in finding a specialist piece of pipe. Went the extra mile to locate the item -thank you.
I was disappointed that it took over two weeks to deliver a product that was in stock, and appeared to sit with the courier company for some time. I had to chase several times for resolution, and paid for an item I had not received some two weeks before receiving the goods.
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Looking through the order notes between us and our distribution I am also very disappointed. This looks like it has gone via a courier and just just been lost in the courier company nonsense of "its on its way".
Sorry for the inconvenience and I will be passing this through the correct channels.
|Very good service. The order was slightly delayed but I was kept fully informed. Unfortunately the supplier omitted some fixing screws, however MyTub responded quickly and sent out a set of screws immediately. Excellent customer service. Il not hesitate to use them again.