|Web ordering is quick and simple. Useful followup emails tracking order delivery. Excellent.
|Very pleased with the prompt service and fast delivery of the item Id been told was obsolete by other suppliers
...John Barnes - J Barnes P
|Very pleased with the help, service and price received with my recent order for Vailant flue parts.
|Thanks...Great service !
...KCA COOKE HEATING ENGINEERS
|Exactly as dscribed. Item delivered quickly. Thank you
|Very good prices and service, let down by a long delivery time. My order was placed just before Christmas so didnt expect delivery before early January. However I was disappointed to have to wait over 4 weeks from order to receive the goods. Apart from this the service is excellent, and I was kept informed - although this was often of ever lengthening expected delivery dates! A tracking service once goods are on the way would be a helpful addition. I would use this supplier again, as long as a short lead time is not essential.
|Thank you for the service that exceeded expectations, especially when your staff contacted me by telephone to advise that the part was obsolete, but then they went the extra mile to search and source the item from another suppliers old stock.
True customer service.
Thanks, I will be back.
|Though probably not your fault but your suppliers I have always found Daikin to be crap at everything they do, delivery time was past a joke order 7 dec receive 9 jan.
Order arrive on time,will definatley use My Tub again.
It is just my opinion, but I find your website terrible to navigate. Perhaps it is partly because I am not a plumber, but surely people do not shop for plumbing fittings by brand first Wouldnt they look for the type and size of fitting, then choose the brand Why can we not order search results Why are there a zillion sub-categories in each sub-category in each category - case in point, me trying to find suitable compression fittings for 8mm microbore pipe.
Otherwise, you seem to stock absolutely everything, and at a good price.
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Thank you for your input, you have a very good point. The search engine is something which needs attention and if adding the manufacture to sort by might have helped yo