Found ordering straight forward.It was a little confusing that the date of arrival was found to be a day before the depot received it ,but I was confident that it would arrive the next day . And so it did. ...Mrs Mairi Wallace
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Order was received on the quoted day and was exactly as ordered and in good condition. Very pleased with your service. ...Mr Graham Thompson
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Very speedy service and thus delivery of the loo seat which was exactly to specification. Fitted it yesterday evening and we are sitting pretty oncemore!
Cheers James ...James Clay
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Very Good Price, But:
Ordered 2 Entice WC seats, after receiving a delivery time lead time update email at 0908 hrs confirming 2-3 days delivery.
After order placed @10.08 hrs same morning, delivery time then quoted as 12 days out. Not good ...Tom Thornton
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Great service, great prices, excellent delivery asap, no quibble, no problem , will definitely use My Tub again ! ...Brian Welch
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Ordered the spare part for the gas boiler on Tuesday it arrived Wednesday - couldn't ask better than that! Thanks.
...Margaret Milner
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satisfactory service ...Rha
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Cusomter service is great. I ordered a part needing it to be shipped to the US and the customer service team quickly got the part to me and kept me inofmed of my order throughout the process. Unfortunately, through no fault of the MYTub team, the part did not fit. For those ordering parts from the US verify the OD verses the ID of the fittings. I ordered a 50mm push fitting coupling and got exactly what I ordered. The coupling is apparently measured by the OD and I needed a push fit coupling to fit a 2" 50mm ABS pipe. In the US that would be 2" 50mm ID and about 54mm OD. Lesson learned. ...Tracy Reinmiller
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Despite problems you had receiving the product I ordered from the manufacturer, you kept me very well informed.
Thank you ...Mark Topliff
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Great service, good price, very pleased with FLAMONIK RAPTURE fire. ...Alan Whitlock
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