Overall happy with the service received. Communications were prompt and any issues or questions with my order acted upon immediately.
I would use My Tub again. Keep up the good customer service! ...Ahsan Mian - Mr
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Parts arrived in perfect order, exactly as requested, Good Job
Cheers ...Howard Williams
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Very happy with the service I received. I was grateful for the updates about delivery as well as the phone call to ensure that the delivery address was correct. ...Lisa Ryan
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A very good service, delivery exactly as planned. The response and comunication is good, but best of all is the friendly and knowledgeable response to all telephone querie. Prices are good and would certainly recommend My Tub to all, Great service. ...Raymond Port
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I was really pleased that MyTub was able to supply a Mira Tile Upstand Kit at such a good price £19.92 as opposed to the £28.70 RRP. However, I was most unhappy about having to pay the relatively high £12.50 VAT delivery charge. Jeanette at Mytub, though, told me that I could avoid paying for delivery by collecting the item from my local Plumbcenter store. This was no bother as it was only about 1.5 miles from my home.
Not wishing to pay the £12.50 VAT delivery charge, I might well have purchased the item from another internet store had Jeanette not mentioned Mytubs collection arrangement with Plumbcenter. Perhaps Mytub should publicise this arrangement more on their website.
Overall, Mytub provides an excellent and very helpful service.
...Dr Michael Devine
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User friendly website to find exactly what I required.
Great email communications.
Fast delivery.
Perfect.... thank you. ...Kevin Hooley - Unicorn metals ltd
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Customer service from MyTub was excellent. Steve and Samantha kept me well up to date with the delivery status of my order. I will definitely use MyTub again. ...Stephen Hanmer
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Product not yet installed, but received well wrapped and complete. Delivery has been quick and very good. ...Michael Hargraves
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Just wanted to thank you all at My Tub! I received my order very speedily and it was packaged very well, I am one happy customer! thank you again and well done!! p.s. HAPPY CHRISTMAS!!!!! ...RACHEL WHITE
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delivery made as requested and on time. ...Pauline Robinson
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