|good experience all round. Helpful when enquiring re suitability of item I needed to purchase. Prompt response. Accurate also. Sink came very promptly and as advised by my tub. very impressed.
|My initial enquiry was dealt with promptly and courteously. I was kept up to date regarding my order, which was delivered on time and in perfect condition.
|Ordering was easy, and delivery was extremely quick. The bath arrived safely and undamaged. Many thanks
|Item arrived prompty: I was informed of my delivery two days in advance and even had a phone call when the driver arrived- great customer service.
|No problems with this transaction. The boiler was delivered on the date stated.
I will use mytub again if the need arises.
|Fantastic communication - so quick - couldnt speak more highly of the service I received. The item took a while to arrive but was not going to mainland UK so probably explains it and I wasnt in a hurry for it anyway. Kept me informed every step of the way. Highly recommend and will you again if I have need to
|Good service. Completely satisfied.
|Very good service, arrived on time and in good condition.
|Initial customer service was excellent. However despite placing the order at 9am on a Thursday and getting a confirmed delivery date of the Friday the branch that held the part somehow managed to neglect to send it either on the Thursday or Friday. If I hadnt chased the delivery Im not sure whether it would ever have been sent at all! However Jeanette in customer service did everything she could to sort out the error and we eventually received the part on the Tuesday afternoon. I asked if there was anything that could be done on the postage and they refunded it in full. Overall great telephone service but massively let down by the branchs performance.
|I was worried that I would not be able to obtain a replacement for my broken basin as it was obsolete. I was grateful that My Tub was able to locate one and it was delivered bang on time, Thank you My Tub!