|Good prices, delivery & order communications.
Difficult website especially when searching for products.
|Thank you so much. My order was really small but you'd never know that from the service I received. The sales staff really put themselves out to help. Absolutely faultless from start to finish.
|Very good communication, I was updated on the progress of my order regularly. Good prices, best I found on the web. Just Very Good. Thankyou.
...S M Hitchings
|my tub was very helpfull. Rachel who dealt with me was amazing, she took care of everyhthing for me and the delivery was withing 2 days
Will without doubt order again. Fantastic service thankyou
|Mytub goods delivered very fast even non standard items
Courier rang when was outside our building. Highly professiona
service. Will use My tube in future.
...Ladi Mitie tech fac management
|Appaling service . It took 18 days to deliver this item and that was after three phone calls by me asking you when the item would arrive. Victoriaplumb deliver the next day. You need to sharpen up or go under.
t pm cairns
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Dear t pm cairns
Very sorry for the delay with your order, however this item is obsolete and Ideal Standard have a two week delivery for thier obsolete items as standard, please feel free to contact them direct for confirmation.
Thank you for your advice re VictoriaPlumb, we are in a totally different market place to them. VictoriaPlumb sell cheep unbranded rubbish (in our opinion) imported in bulk from China, stocked high with massive profit margins slapped
...t pm cairns
|I received my order on the 7th July, which was the date confirmed. so I was happy with this.
Before I actually made the purchase, I made various queries regarding the product to ensure that it was the right one and Jeannette who dealt with my queries was very responsive, patience and helpful.
I am happy with my purchase with my tub as not only I received great customer service, you are also the cheapest I could find.
|Many thanks for processing my order which I have received.
It would have been more convenient for me if you had used HM Post for delivery.
|brilliant service - very pleased thanks
|I cannot fault the staff at My Tub. The customer service is excellent and I would not hesitate in recommending My Tub to people I know. Thanks for all your help.