I ordered some coals for a gas fire which included delivery, but due to the delicate nature of the coals you would not deliver I dont know why you show something on you web site that you cannot deliver. You then had to re credit me for the delivery cost. The item was then sent to another distributer which I had to collect from.
All this took me numerous phone calls and over a weeks wait I would have been better going straight to the local distributer.
...ken golding
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Very pleased with the service and the way I was kept informed at all times. Can highly recommend. Thank You.
...Eric Agar
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Thank you for the service that exceeded expectations, especially when your staff contacted me by telephone to advise that the part was obsolete, but then they went the extra mile to search and source the item from another suppliers old stock.
True customer service.
Thanks, I will be back.
...Philip Shaw
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Order received now. All good, but cant believe how long it took to arrive. Customer service was excellent though.
...Colin Crow
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Everything was great. Thank you. Delivery time could have been a bit quicker. Given the Amazon experience we are used to getting things a bit quicker but it was not an issue.
...Thomas Walford
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Good service - well done!
...david anderson
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Good clear web site. Processed and delivered order promptly.
Thanks very much.
Mike Veitch
...Mike Veitch
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Very happy with service
...Stephen Spence
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Great, good customer service... arrived on time after quick chase up. Super service... recommend to all.
...ISTL Engineering Limited
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Excellent service. On time, well packed and in good condition.
...Neil Procter
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£
£233.20 
