|Items Stelrad Elite grilles and end panels arrived on the sceduled date. Packaging slightly damaged but no damage to items.
...Mr Brian Green
|Unfortunately purchase and delivery of my item was not plain-sailing. The order and payment was made on 1st November with anticipated delivery date or 3-5 days. Then an email advised the delivery date would be 20th November...I telephoned to ask why Following my intervention this was followed by another email stating the new delivery date of 12 November. We waited in all day and by 4.45pm no delivery had taken place. I phoned again and this was checked out and yet another email arrived with an apology and note that the item would be delivered the following morning. This did happen at 12.20pm. When I questioned the delivery man he said he had a delivery date of 20th November and was not notified of any change to that!!!! Why was this when they clearly had the item in the depot and we
...Mr. Anthony Hopkins
|Checked deliverystock out of hours and still got a quick response. Spares were genuine and competetivly priced. 48 hours between ordering and delivery using standard P&P. Good service Thanks! Missus now off me back!
|Very good service and price ,I have told all my friends how good MY TUB is,i will be using you again Regards R Walsh.
...Richard Walshe - Richards fittings
|Purchasing experience as it should be. Good updates, arrived at expected time. Would use again.
...Mr John Fullerton
|Excellent Service. Thank you
|Very quick and efficient service. It was great having email updates letting me know when the package was sent and the expected delivery day. A much better experience than my local plumbing centre where the customer service is dismal. Thank you. Well be back if we ever need anything else.
...Mrs G G Murden
|I could not find this part anywhere else, as now obsolete.
I was kept upto date with progress.
|I purchased a fixing set for an existing shower. I only needed 1 part which to replace a Brocken part. I paid for a large amount of parts that I do not need. The various parts should be available as individual parts.
|Very efficient service, helpful pre-order advice, my order arrived on time and the goods were excellent quality. Thank you.