Item arrived, but did take a while. This may have been due to stock at the time.
Thank you for your service. ...Andrew Vogel
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Hi - confirmation that our order arrived safely. Thanks ...Steven Blower
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Excellent and helpful service. ...Christopher Chorley
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Replacement kit is fine. Damaged kit returned to courier. Thanks. ...Mike Ware
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myTub is the first place I go.First class service. thanks. ...Ian
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Great service, after wrong part sent it was replaced within 24hrs.
Thank you ...Nick Mooney
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This the best price and delivery cost I could find for the product. The website was easy to use and the communication was excellent. It was delivered really quickly on the day confirmed by email. ...Sandra Martin
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Although I find the service you provide in responding to, and following up on, orders to be very good, your website is most confusing. There is far too much peripheral clutter, but where precise detail matters, as in giving sufficient detail of individual items available (the different types of P trap lavatory, for example), there is only the vaguest information. Thus I ended up ordering the wrong type of lavatory for my existing system. My plumber will work his way round this, but all the same I feel let down. ...Trevor Peach
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Thank you for your very prompt attention to my order and for the immediate refund of postage as I am having the parts delivered to my local agent. A very good and efficient process entirely.
Thank you. ...Jean Hatton
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Toilet seats were poor quality. Dont think they were genuine roca toilet seats as advertised.
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Hello
I have spoken with the delivering branch and these are indeed genuine Roca products.
You are very welcome to return them for a full refund.
I will be calling Roca today to give them your feedback and ask their comments.
Regards
MyTub
...Mick Malone
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