Submitted query via the the live online support prior for a sending order which was answered immediately - great help! Overall am delighted with the service provided and the product received - will certainly recommend and use again!!!
Thank you!
...Jo Hatley
|
Absolutely brilliant service from start to completion. We received our order in record time and the price was great aswell. We will definately use Mytub again and will tell our othre vendors to use them as well. Great job
...Joel Grant - ACL Engineering Ltd
|
Good product.
Good communication from the sales team.
...GJ Brown
|
I cannot fault the staff at My Tub. The customer service is excellent and I would not hesitate in recommending My Tub to people I know. Thanks for all your help.
...ian mcalpine
|
Very helpful
Thank you
...Avril Philipson
|
I ordered spare parts for a gas fire. A problem arose with part of the order, but this was dealt with by the company and I will happily do business with them again. Thank you.
...David Jackson
|
Decided to purchase the required item at mytub due to the very cheap cost, mytub easily undercut Bristan by approx £35-40 (I am now beginning to wonder how Bristan can justify their high charges). And as an added bonus, mytub offer free delivery on orders over £25, a rare treat amongst suppliers these days.
However, my initial delight was short-lived. An estimated delivery of 10 days...surely you can do better than that. In fact, if it wasn't for an email on the 5th day to the support department regarding the order, it probably would've been longer than 10 days, since the order hadn't been processed.
Once the order was processed though, the part arrived within 2 days. A perfect match for the removed item, and it installed without any problems.
So, despite the rather long waiti
...Andrew Thompson
|
Very good delivery service thankyou
...m.h.smith
|
Friendly and helpful staff. Parcel arrived on time as promised IPP
...Philip Hembrow
|
I found the whole experience of ordering form you very efficient. The order confirmation, updates and delivery were all sufficiently detailed and prompt. Packaging was adequate and the delivery operative polite and well presented.
...Mark Reid
|
£
£233.20 
