Fast delivery by DPD. Coals were as described and an exact replacement for the old ones. ...David McCombe - Mr
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Very efficient service with prompt delivery. ...R Bramley
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Excellent communication throughout the order process, competitive price and 2 day delivery. Would use MyTub again without hesitation. ...Iain Richardson
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Order received in good condition and on the day stated thank you.
Would I use you again the answer is yes without hesitation. ...ian moore Northcourt Centre
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Very pleased with the service received and the prices which were less for the same product ordered a year before from another website. The original delivery had some damage to the packaging of the wc resulting in some minor scratches to the pan. A replacement was dispatched and received within days. Impressive. The missing flush button came from the manufacturer which took a little longer. I would definitely recommend this company. ...Carol Nayler
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Received order as described on date given by a friendly man in a van! ...Maria Spicer
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Decided to purchase the required item at mytub due to the very cheap cost, mytub easily undercut Bristan by approx £35-40 (I am now beginning to wonder how Bristan can justify their high charges). And as an added bonus, mytub offer free delivery on orders over £25, a rare treat amongst suppliers these days.
However, my initial delight was short-lived. An estimated delivery of 10 days...surely you can do better than that. In fact, if it wasn't for an email on the 5th day to the support department regarding the order, it probably would've been longer than 10 days, since the order hadn't been processed.
Once the order was processed though, the part arrived within 2 days. A perfect match for the removed item, and it installed without any problems.
So, despite the rather long waiti ...Andrew Thompson
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Very pleased with my goods.And the service.And the price i got it for. No problems at all. thanks. ...m b eales
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I normally dont make the time to write reviews when I get good service but this time I couldnt excuse myself as these guys were EXCEPTIONAL!
The goods I ordered off the very clean on-line ordering process were unfortunately no longer available and the communication of that fact was both timely and professional. Not only that, the Team at My Tub tried to present some alternatives to consider which at first didnt meet my expectations.
They went away and researched some more for me, and presented an alternative which I then went for and they were duly ordered with an expectation of 6-8 week delivery given they were a special item.
I got an email and a telephone message 3 days ago saying they were now ready for dispatch and would be sent the very next day. They turned up as promised ...Martin Scott
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Jeannette searched for my part found it local for me. Just picked it up fitted job done! Great price, great customer relations, Thank You. ...Ray Clark
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