My Tub experienced difficulties in sourcing one item on my order although it was advertised as being stocked on their website. However, I was kept informed at all times of progress in tracking it down and, where estimated times for fulfilment of the order were exceeded, an explanation and revised eta was always forthcoming unprompted. Excellent communications meant that this is a firm I would deal with again without hesitation ...Jonathan Mosse Renovations
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Following the receipt of a damaged item, one quick phone call and a replacement was sent and the damaged item collected. Would certainly use this company again. ...Peter Clark
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Excellent service. Emails answered in a very efficient manner. Expensive delivery charges! Overall a really easy to use and well laid out web site.
MyTub Note;
Thank you Mr Cuthbertson.
We have now changed the delivery charge structure.
Regards
Steve Marshall ...Bob Cuthbertson www.esp.co.uk
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The shower screen I ordered arrived promptly and is great! It is everything it said it was in the online description and was easy to fit and adjust.
I think it is excellent value for money. ...Mrs Susan Arnold
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Rachel
As requested, Im confirming that we have collected our order.
Thank you for your very efficient service. ...Robert Hodgson
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Had what i needed at a good price and quick delivery ...Ian Simms - EFABS
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Thanks to you all. Fantastic service !
My cabinet arrived exactly as stated but had an obvius manufacturing fault. You went out of your way to resolve the problem and kept me updated with progress.
Everything was done so as not to inconvenience me.
I really don't see how you could improve on your Customer Service.
It's been a pleasure doing business with you.
I shall definitely be back. ...Mrs Lorraine Lovell
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Perfect service. Well packed and arrived promptly. Thanks ...Chris Sinden
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Service was very good and was happy with the price paid. My purchase was unfortunately broken when it was unpacked, but MyTub arranged a replacement within 24 hours. ...Andrew Clack
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Delivery very slow and expensive. No additional cost for post at placing of order.Will not use you again. ...Douglas McPhee
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