We ordered three aeration tubes for our gas fire. When they arrived one of them was damaged so we contacted the supplier to explain. Within a very short time we were contacted by Steve who apologised and said that a replacement would be with us the following day which happened right on schedule. We have no complaints. Excellent service and customer care - well done! ...Alex Docherty
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Many thanks for an excellent service. The goods arrived last Friday as advised by yourselves.
Regards
Paul Seager ...MR PAUL SEAGER
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Very good service, goods arrived on time, will definitely use this company again.
Bryan Mead
Commercial Contracts Manager, ...Bryan Mead - MK City Plumbing and Heating Ltd.
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No issues really. Found the ordering process fairly straight forward. Slight confusion in regards to the stock availabilitylead times but it all ended well. Customer service very helpful. ...Aidan Murphy CT Electric
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Hi Christine/Jeannette,
Just a short note to thank you very much for the excellent communications over this matter. It demonstrated exemplary service and I hope to use the company again soon.
Best Regards
David
...David Greenfield
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Good communications from MyTub to let me know that parts would be delayed as not in stock. Responded to my queries v quickly.
...Stewart Anderton
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Excellent service ...Moat Management Ltd - Span Group
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Ordered the spare part for the gas boiler on Tuesday it arrived Wednesday - couldn't ask better than that! Thanks.
...Margaret Milner
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A good experience thanks, a speedy delivery at a good price. I was suprised that the item was delivered by Plumb Centre, but if that is the way your network works, then thats fine.
...Michael Ford
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The item I ordered was delivered on the day specified. I was kept informed every step of the way. As the item was a replacement part from a different manufacturer to the original part the electrical connections were in different places and as such I thought there could have been better wiring instructions supplied. Having said that I would definitely use this company in the future if the need arose. ...Mr B Glassby
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