My initial enquiry was dealt with promptly and courteously. I was kept up to date regarding my order, which was delivered on time and in perfect condition. ...Ian Parkinson
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Very pleased, good value, helpful staff and order arrived safely, I would recommend MyTub. ...Barry Osborne
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Still waiting for my item, wrong item delivered and now told correct item not in stock. This is contrary to the stock enquiry information I was given when I placed my order. This is now holding up my builder and I will now possibly be charged for the delay in his time.
Can you please update me when my order will arrive
Thanks.
...Nicholas Undrell
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Ordered easily and delivered as advertised. All good ...Paul Lincoln - OPS London Ltd
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Although I find the service you provide in responding to, and following up on, orders to be very good, your website is most confusing. There is far too much peripheral clutter, but where precise detail matters, as in giving sufficient detail of individual items available (the different types of P trap lavatory, for example), there is only the vaguest information. Thus I ended up ordering the wrong type of lavatory for my existing system. My plumber will work his way round this, but all the same I feel let down. ...Trevor Peach
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The tank was delivered on the day you said and is exactly what I needed. An excellent service and at a very sensible price. ...Mark walker
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The soap dispenser arrived on the date stated but was slightly defective. I phoned the local supplier and it was replaced the following working day. Excellent service. ...peter dutton
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The on line ordering system was excellant and completed without any problem. Confirmation of the order and shipping details received via email again excellant.
Goods all received as specified on the advised delivery date.
So all round the service was excellant.
The only criticisim I have is the the inlet valve supplied with the particular cistern I purchased will not fit if you use the right side handed flush if the inlet is on the right as well. I am now left with a part that is of no use to me. ...RAE HALDENBY
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Was delivered at the time discussed. ...jamie macey
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Good website & couldnt be beaten on price, however items took a lot longer to come than I expected, but was updated on the progress week by week.
...Jayesh Mistry
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