Good comunication but no dilivery on time.
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Dear Sahid
As this item is made to order from the manufacture, there is no stock kept anywhere and we were unfortunately in the hands of the manufacture to give an accurate lead time.
Sorry for the inconvenience.
Regards
MyTub ...Sahid Nan
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Great product, good communication and delivered on time - what more could you ask for ...Nicola White
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Wonderful service. Arrived the day following the order, despite the delivery being quoted as two days. ...Colin Turnage
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I received what I ordered. It was what I was looking for. Thanks ...richard easson - Findhorn Village Centre
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Service was very good
and I was kept informed of delivery updates.
Though I think they where let down by
there suppliers ...Ronald Shore-Marston
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Very good service ...Flair Developments Ltd
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I ordered the product I needed on Tuesday and it arrived on Wednesday. What fantastic service - thank you! ...Caroline Green
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Very quick delivery as the item was needed to replace an existing part.
Also price was good value.
I would use you again.
Thanks. ...Kevin Firman - Consortium MultiAcademy Trust
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Good service - well done! ...david anderson
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I inquired about the Matrix for a Focal Point gas fire as I wasn't sure if it was the correct one and kindly MYtub assistants enquired for me to Focal Point to make sure it was the correct part. I then ordered the part and could trace its progress on Mytubs web site, which I found very useful. Mytub kept me up to date on the order through emails also. I quickly received the part via a courier which was very well packaged as the parts were delicate and were in perfect condition. Thank you Mytub. ...Arnie Burrows
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