A difficult to source part was supplied, albeit with some delay, and regular updates kept me informed of progress with factors beyond their control. Excellent service when other merchants declined to help. Thank you. ...Roger Elliot - Dunsop Farm
|
no problems. goods delivered promptly. ...paul farrington
|
Hi there.
The first thing that went wrong was that the delivery date was shown to be very quick (which is why you got the order) - it was only when i had actually ordered the item that you subsequently informed me of the true delivery date, which was too far ahead to be of any use to us as we needed the toilet fixed before New Year's Eve as it was my birthday and we were having a party.
However luckily i rang and spoke to Laurie who was extremely polite and helpful and he took the trouble to check with the supplier for me if the item was in stock (which it was) and then arranged for the item to be delivered very very quickly. He deserves a medal as we were then able to fix the problem. He also took the trouble to wish me a happy birthday, which was above and beyond the call of duty.
Wou ...Clarry Marriott
|
good system that kept me up to date. Nice to do business with you. ...Coralie Ramsey
|
Great service and part came on time, very help full on the phone makes a change from some of the companys i deal with.
Merry Christmas & a Happy New Year.
...Paul Harper
|
Brilliant website. Wish they were all like this ...James Thorogood
|
Superb as always ...Matt Fishenden - Albany Reactive Services ltd
|
Could not find item anywhere else on web - lifesaver! - Super service, will be back!!! ...Aine McGuckian
|
Very quick and efficient delivery. ...Lesley Clarke
|
Hi,
Ive have used mytub several times for Bathroom and Heating. Prices are very competitive. Excellent and polite communication plus quick delivery. You should give them a try.
Tony
Loughborough ...Anthony Shaw
|