I have found your service well below par and your customer service terrible. The lack of awareness of where items are or when they are being delivered, no reply to repeated calls and miscommunication within your company have lead to me to cancel the entire order to days ago, and today Wolseley called to deliver items on Monday. I have communicated with too many different people and their seems to be a lack of ownership, knowledge and customer service.
...Sol Goodall
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Ordering process very straight forward, kept informed of the status of my order and delivery. I am a returning customer and again very please with the service. Excellent! ...BDP
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Thank you a quick and easy purchase that was delivered in a timely manner.
Many Thanks
Mr Wilson ...Mr Wilson
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Good service. Provided an accurate lead time. Regular updates on shipment which shipped as per quoted lead time. Item exactly what I needed. Thank you & merry Christmas 🎄 ...Susan Cox
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The item arrived next day - great service ...Trevor Owen
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Excellent communication from pre-order enquiries to after sales when one item arrived damaged. Item was quickly replaced and supplier chased when delivery not on the date specified. Thank you for a friendly, professional and responsive service. ...Hazel Stock
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Exceptionally efficient : web site order to delivery ...AlixPartners Ltd
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The order turned out to be more complicated than I thought, but MyTub stuck with it until I had the items I needed. Their communication was excellent throughout, and I am very impressed with the level of service. I will definately use MyTub again. ...Robert Walton
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Mytub goods delivered very fast even non standard items
Courier rang when was outside our building. Highly professiona
service. Will use My tube in future.
Ladi
Mitie TFM ...Ladi Mitie tech fac management
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Great service , had a problem with delivery but this was addressed very quickly and a replacement sent out next day at no extra cost
Would definitely recommend and use again ...Janet
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