The boiler flue part I ordered from mytub arrived by courier on the promised day and time. However, when I opened the box on the evening I found the part was damaged. As I had not checked the part when it was delivered I was expecting a lot of hassle to get it changed. However, how wrong can you be After just one e-mail to notify mytub of the damage they quickly resolved the issue by delivering a replacement part to me and arranging for the courier to pick up the damaged part, and all this on the day before a bank holiday weekend! Due to their brilliant after sales service and good prices I will use this company for all my future plumbing needs. Companies who treat their customers like this deserve to succeed. Give them a try, Im sure you wont be disappointed.
...John Cooper
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great service and delivered on time, thanks ...irene acamovic
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Efficient ordering and delivery thanks ...Jackie McQuiston
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had to wait a while for my order ...mrs
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Could not fault anything. Great product and delivery was the best ever. ...Phil Lawson - Lawson.Phil
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Very helpful customer service when I messed up on the transaction. ...David Simpson
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I was very pleased with the quickness of responses to my queries. A pity that the item has been discontinued and was unable to buy from you. will keep your site on record for any future needs. ...David Trowbridge
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Great service, very informative on delivery dates and no hassle at all,will definitely be using you again, thankyou ...Chris Hughes
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Brilliant service. Easy to order, came slightly quicker than initially estimated but with confirmatiuon of delivery day by e-mail ahead of the time meant no problem. Price was good, too! Would use you again on this experience. ...Graham Tolley
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Excellent price and exception service. Thank you ...ANTHONY TILEY
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