Thank you for seeking my feedback.
The first time the order was sent out parts were missing. Rather than send me the missing parts (weighing about 200 grammes), you sent an entirely new order in a box which is about 3 feet long and 1.5 feet square. And the courier who delivered it refused to take the old order away.
I am now sitting here with a very large box in my office with a brand new toilet seat in it. I would like to know whether I should dispose of it (rather wasteful) or whether you are going to collect it. Please advise. If you do not tell me what to do, I shall keep it for one more week and will then dispose of it.
As to the product itself, it does not fit the toilet well because the hinges raise the seat too far off the bowl, such that the weight is not distributed arou ...Robin
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Thank you for your prompt and efficient service. The part I ordered was exactly correct as per your description and thus everything is now in perfect working order. ...Derek Brett
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Fantastic Service. ...Mr Sandee Patel
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Thanks ladies for your prompt help and support, i will definitely use MY TUB again-Have a great Christmas! Pete Irwin. ...PETE IRWIN
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Dear Sirs,
thank you very much for your E-Mail.
We get our order and till now everything is fine, so thank you very much.
Kind regards,
Robert Rossbacher ...Robert Rossbacher
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The service, price, timely and accurate delivery and overall shopping experience has been a pleasure - well done MyTub! I will certainly recommend you to others.
The part was fitted by myself within 15 minutes and my shower no longer leaks! A result all round.
Warm regards,
Dave Anstey ...David Anstey
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The 1st order there were 2 cover seats and they were both broken. I sent them back immediately. The 2nd order got lost, then Christmas and New Year stopped process and finally the seat cover arrived. So fr so good. ...Carol Robertson
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Excellent service delivered on time, would order again with them. ...jon pullen - J R Pullen
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The materials I needed Wavin were for a French drain, and it was very convenient to see the associated parts listed on one page. Response was excellent and so was delivery. Thank you. ...Vic Warth
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I was pleased with the prompt dispatch of my order. All in all very efficient. Thank you
...Marianne Tissandier
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