On the phone, the respondent was not up to speed, but said to email, which was prompt and accurate. ...Ed Sirett - Make Do
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Next day delivery for a part for a forty year old gas fire. Very impressive. ...I SCED
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Excellent service and price. Item was ordered at lunchtime and delivered lunchtime the following day. Communication was excellent throughout. ...Nicholas Lane
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Fast delivery and item exactly as described - excellent service! ...russdell thoms
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Great service, next day delivery as promised. Many thanks. ...Steven Nathaniel - Barlows UK Ltd
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Excellent service. Parts delivered ahead of quoted date. Cant fault it.
Will use service again
...Michael Leonard
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Order came on the day expected, but a week for a small part could be improved.
Part is slightly dented, not as a result of delivery, qa before packing would be good.
I havent fitted the part yet so hopefully the dent wont affect installation ...Brian Power
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Well, had there not been a small hiccup I would not have discovered how helpful are your Customer Service staff [Jeanette, Rachel & Christine]. They kept in touch so I had no anxiety about what was happening and they managed to get me an equivalant item at a better price, delivered promptly. I cant comment on the quality of the new Taps - they have yet to be fitted.
Thank you. DM ...David McLeod
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Good points - Item arrived promptly, well packed and as described. Efficient service for a replacement part.
Negative points - My inbox has 11 emails from them, most of which were not necessary. Courier carriage charge of £7.20 was excessive for an item that could have been posted by Royal Mail for £2.80. ...Martin Nickless
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Hi everyone at My tub my congratulations to you all your service was easy and efficient, the regular feedback which led up to the delivery made the experiance excellent. And I will certainly use you again.
Thankyou
Roger. ...Monocon International Refractories
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