Very happy with the service I received. I was grateful for the updates about delivery as well as the phone call to ensure that the delivery address was correct.
...Lisa Ryan
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Received the Item I ordered on time.
Really happy with the service provided.
And specially the really good communication with the customer service
...Byrdan Ltd Ta Mc Donalds Restaurant
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I was pleased with the product (it worked) and level of communication later into the buying process but was left disappointed with the sales tactics.
I had chosen MyTub because when I called you gave me a lead time which was shorter than my plumber had stated. We were without a shower and wanted it working as soon as possible. Your product was slightly more expensive, but explaining my situation to your salesman, I had been told that the part would definitely arrive sooner. I therefore made the decision to buy with MyTub.
I was disappointed though as once payment had been taken I was told that the lead time was beyond what my plumber had suggested...so I had paid more for no reason. I appreciate that sometimes delays occur, but I was left with the feeling that MyTub were just tryin
...Emma Sproat
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Excellant service!!
...Karen Sykes
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Our initial order was mislaid by the carrier and therefore arrived later than predicted. However I have been very impressed by your handling of the whole matter. Prompt action and excellent feedback. Well done.
...Brian Sydney Lawson
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Significant stock issues leading to late delivery and delays to my build. Very unsatisfactory.
Also, the need to send emails via your web interface is annoying if you are not at a computer trying to do it from blackberry.
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Hello
The goods you ordered are specialist commercial and not a common item. I also see there where 3 items to your order but only one was stock checked which maybe the result in your disappointment, I am sorry you have been inconvenienced.
Our notes system logs you in and takes you to where you reply from a one click link in the email.
Regards
MyTub
...Nicholas Farhi
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Excellent service, part received within just a few days. Would definitely use again.
...Caroline Rose Northamptonshire Police
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Very quick and efficient delivery.
...Lesley Clarke
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received without a problem and thanks for prompt service.
...Brian Behrman
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Very pleased with the prompt service and fast delivery of the item Id been told was obsolete by other suppliers
...John Barnes - J Barnes P
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£
£12.26 
