|Well done guys, you sourced an obsolete part in 48hrs, great communication, first class service, your number is now on our board!
...Brooms Park Ltd
|Very good communication and an excellent service. Thanks.
|Great communication, items well packaged and despatched extremely promptly. Cant fault it.
|Brilliant service. Was as described. Had a piece missing though but a quick call to customer care solved that. Easy to fit too
|Great customer service - thanks for keeping me updated with progress of my order some of your competitors could learn a thing or two from you about responsiveness!. Thanks again.
|Processing of order very good , however still awaiting goods
...Alun bassett Jones
|Cant fault your sevice, excellent online ordering service. Had a query regarding an item I couldnt find online so telephoned support who sorted it in minutes. Delivery very quick. Brilliant
|Excellent service really helpful with issues and put the customer first
...Mr kevin duddy
|I was pleased with the product (it worked) and level of communication later into the buying process but was left disappointed with the sales tactics.
I had chosen MyTub because when I called you gave me a lead time which was shorter than my plumber had stated. We were without a shower and wanted it working as soon as possible. Your product was slightly more expensive, but explaining my situation to your salesman, I had been told that the part would definitely arrive sooner. I therefore made the decision to buy with MyTub.
I was disappointed though as once payment had been taken I was told that the lead time was beyond what my plumber had suggested...so I had paid more for no reason. I appreciate that sometimes delays occur, but I was left with the feeling that MyTub were just tryin
|Once again, very satisfied with cost, service & communication. Many thanks.