Excellent service and prompt response to order change requests. I will definitely be ordering from you again in the future. ...Ashley Ford
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Decided to purchase the required item at mytub due to the very cheap cost, mytub easily undercut Bristan by approx £35-40 (I am now beginning to wonder how Bristan can justify their high charges). And as an added bonus, mytub offer free delivery on orders over £25, a rare treat amongst suppliers these days.
However, my initial delight was short-lived. An estimated delivery of 10 days...surely you can do better than that. In fact, if it wasn't for an email on the 5th day to the support department regarding the order, it probably would've been longer than 10 days, since the order hadn't been processed.
Once the order was processed though, the part arrived within 2 days. A perfect match for the removed item, and it installed without any problems.
So, despite the rather long waiti ...Andrew Thompson
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Excellent service, prompt delivery, 10 out of 10, many thanks. Don edwards. ...Don Edwards
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I received my order, yesterday lunch time at around 12pm. I must say that I feel a little let down as I placed my order on the 281112 and didnt hear back from you until the 141212 to say that the complete order was not in stock and would not be until January. I asked you to go ahead with the order as you had already taken the money from my account. I then had an email on the 171212 saying that the order will be in by the 070113 only to be told again that the order wouldnt be in until the 210113. I understand that this is not your fault but i would have preferred it if you could have let me know a couple of days after I placed my order that the order was not in stock as my customer was left without a shower for nearly two months. ...Peter Downey
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Transaction as it should be. Good price, communication and delivered on time. Would recommend and use again. Many thanks. ...Angela Robertson
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arrived in a couple of days will deal with you in again and would recommend your company to others thanks. ...Mr RW Bain
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Excellent service from ordering to delivery. Well done ...Terence Gill
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Excellent customer service would definetely use again ...craig fairhurst - williams car and commercials
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Arrived promptly and well packaged. Water softner easy to fit with clear instructions. Good price. ...matthew east
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Great communication and follow-up over an obsolete part. A company to trust. Many thanks. ...James Longwell
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