|all sorted with no problem: helpful additional information from staff
web site worked ok on mobile tablet
|Excellent service received, prompt communication throughout order process, would recommend and use again.
...Mr K J Higgs
I picked up my parts today, thank all the team for there help
|I have recently received this order exactly on the day predicted - about 10 days after ordering, as warned.
It was a Vaillant VR61 mixer module. This communicates with the boiler eBUS and allows control of the domestic hot water valve at a high temp if required, and of TWO central heating zone valves. It replaced in my case a VR65 which will only do ONE central heating zone valve. This was unused though I had opened it to look at, but Mytub agreed to take it back with a 15% handling charge deduction if I packed it up in original packing. Very good of them, I thought.
The equipment itself is German and as with many Vaillant controls the instructions are a somewhat opaque translation! However I shall master them!! With the VRC430 weather compensating device, the system is said to be hig
...Dr Iain McQueen
|I am very happy with the prompt and efficient service. This is the second time I have used MyTub and I shall be coming back again in the future.
|Received replacement gas fire coals on day expected. First class service. Thank you.
|Excellent Communication and Service.
Easy and friendly to deal with.
Returns handled without issue.
|Found the service good with no issues receiving the order.
I did however, when looking for the components by name the item was not so easy to find.
I did have the manufactures catalog and was able to search by product code which worked well.
Would recommend to other engineers
Philip JP Heating Installations Ltd
...Philip Tancell - JP Heating Installations Ltd
|Order very easy. Item received fast and on time. Thank you
...Mrs L M Parker
|Great price for product. Easy to order online. Only drawback was that my order arrived one day late than the specified time according to tracking information.