Not sure what happened with this one but initial 30 day lead time to obtain everyday plumbing materials isnt acceptable to my customers, especially as these products are manufactured in the uk. The order was fulfilled with 13 days after agreeing to pay an additional £9 VAT delivery charge. This is however, common in the UK plumbing supply industry & by no means exclusively a MyTubWolseleyMcAlpine problem. All products turned up as described and the communication by MyTub was very good. This has not put me off ordering from MyTub who are usually very good & this may have been out of their control.
...Ondemand Plumbing
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Unit has arrived.
But slow delivery.
...Richard Pearson - Above
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Good service but you gave no notice of delivery which is necessary out here.
...Steve Watson
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Replacement kit is fine. Damaged kit returned to courier. Thanks.
...Mike Ware
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Out of stock on one item but called to keep me updated about the delay
...Alan Stenhouse
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Thank You for sending the fuel filter i orderd from you.
Amazed at your responce.
Many Thanks. Alan Garforth.
...alan garforth carpets
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Received exactly that which was ordered, pity about the long delivery.
...Tom Murray
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Products delivered exactly as described and in a timely manner. Great service. Thank you mutin!
...Richard Cobley
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I ordered a replacement part for my fire. It arrived in just over 24hrs - great service. I will use My Tub again.
...Angela Robertson
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Great service mutub, arrived when promised. Useful piece of kit usual MacAlpine standard.Many thanks.
...Keith Jagger - K J Surveying Ltd
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£
£233.20 
