Prompt service and exactly as required - Thanks. ...William Gatecliff
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On the one hand, the purchasing experience online ordering payment was fine, and the communication through the various stages trying to get a delivery date, clarifying delivery address, following up when deliveries failed to occur was very good.
However, the great let-down was the fulfilment of the order:
1 It was most disappointing, in this day and age, that a delivery date could not have been advised at the time of ordering. Most firms seem to have reasonable certainty and visibility as regards their supply chains.
2 It was also disappointing that this delivery date turned out to be TEN days after the day that the order had been placed these days, for anything other than bespoke items such as cars and furniture, its rare to have to wait longer than 3-4 working days.
3 It was even ...Adrian Brown
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Great service in sourcing an end of line product, which was delivered ahead of expected date.
thanks! ...Jeremy Finch
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The Customer service agents at My Tub were very friendly and helpful. I was glad to received prompt responses to my questions and requests. Thank you for your help! ...Marine Construction Management
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Goods received as ordered delivery is a bit slow. ...Steve Davis
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Item delivered in a timely fashion and to the schedule advised by your online message service which was useful. Everything is as expected. Thank you. ...bryce wilkinson
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I ordered spare parts for a gas fire. A problem arose with part of the order, but this was dealt with by the company and I will happily do business with them again. Thank you. ...David Jackson
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You supplied where others failed. Thank you. ...Michael Hall
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Competative price, timely delivery
Customer service on a previous order also very friendly and helpful.
Many thanks ...David West - Elco Building Services
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Great service from placing the online order through to delivery of the item ordered. ...Michael Gullis
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