Easy to find and order parts arrived on time but info on status of order could be improved.
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Hello David
We are sorry but the office had been closed over the Christmas period which would reflect why there had been none of our usual communication.
Regards
MyTub ...David Galbraith
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Thank you for your help and prompt service. ...Keith Sanderson
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Initial queries answered promptly. Order received next day. Thank you. ...John Hoppitt
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Outstanding service from beginning to end. The technical advise was spot on. Speedy delivery. Highly recommended. ...Diana Vaughton
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While offering best value for this product, which is why I purchased, BUT delivery time of eight working days from order is simply too long for a business user. I will have to consider this delivery delay if ordering again.
Regards
R Page. ...Richard Page - R C Page. Machinery
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first class thanks. And thank you Christine for your help. ...David Swinson - Meccon Ltd
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I have recently received this order exactly on the day predicted - about 10 days after ordering, as warned.
It was a Vaillant VR61 mixer module. This communicates with the boiler eBUS and allows control of the domestic hot water valve at a high temp if required, and of TWO central heating zone valves. It replaced in my case a VR65 which will only do ONE central heating zone valve. This was unused though I had opened it to look at, but Mytub agreed to take it back with a 15% handling charge deduction if I packed it up in original packing. Very good of them, I thought.
The equipment itself is German and as with many Vaillant controls the instructions are a somewhat opaque translation! However I shall master them!! With the VRC430 weather compensating device, the system is said to be hig ...Dr Iain McQueen
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Excellent service my goods arrived in quick time,friendly contacts i would recommend. ...michael bull
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Delivered on time, well packaged to. Thanks. ...MR A M GILMOUR
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Good communication about delivery. When I queried the product that was delivered compared to what I ordered this was replied to quickly and satisfactorily. Will use again. ...Peter Spurden
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