|Very helpful responses, good communication and prompt delivery of product which needed extensive sourcing.
|Product came in pristine condition. I am very satisfied of the lead time and the product. Over all 55 star. Thanks again Mytub
|I could not recommend this company more highly.
Very easy to track my order, I received regular updates as to the delivery status, and the order was made on the day they advised.
|Item delivered as specified
|The service has been fantastic. One of the products I needed was no longer available but Christine sourced an alternative from the manufacturer very quickly and amended my order. I was kept in touch with what was happening all the time. The order came on the exact date I was given I was out, but the delivery company have been equally good, easy to contact to re-arrange delivery.Everything has been so easy. I have already recommended you to other people.
Many thanks for a great personal service
...Mrs Ann M Jones
|Good communications both for estimating delivery time and once order placed. Delivery estimate was 2-3 days from order and the products ordered arrived 2 days after delivery. When I had a query it was answered very quickly. Would happily use MyTub again.
|When I called Mytub to make a product inquiry they were very courteous and found me the answers to my questions. Although my order was delivered 1 day behind schedule they gave me ample notice of this and kept me up-to-date on what was happening with my order. Im very impressed with the level of service, the price, and the toilet seat that i ordered as well. Will definitely recommend Mytub to people I know.
...Miss Danielle A Johnson
|Thermocouple was fine but I thought the package & post costs of £5.99 could be better, I am sure you could improve on it.
|Most prompt and friendly when I was negotiating a different delivery address