I collected my ordered items from PTS, just around the corner from where I live. Your service has been extremely efficient and reliable. I really appreciate the care that your staff took to identify a way that I could get the items and the courtesy with which they notified me. I have been kept regularly updated on the progress of the order and availablility of the items for collection.
I will certainly use your service again if I have other similar requirements. Many thanks,
|Well done!....Superb service following a change of parts
Great follow up by all Sales personnel who kept me informed throughout
Would definitely use them again!
|Excellent service, part received within just a few days. Would definitely use again.
...Caroline Rose Northamptonshire Police
|the two thermocouples arrived quickly and safely
|As all ready stated, the service I received from My Tub was first class. I was infomed all the way regarding delivery and everything ordered turned up.
Very proffessional service.
|Part of my order was sent out wrong but mytub rectified the mistake immediately. I was very impressed.
|I have found your service well below par and your customer service terrible. The lack of awareness of where items are or when they are being delivered, no reply to repeated calls and miscommunication within your company have lead to me to cancel the entire order to days ago, and today Wolseley called to deliver items on Monday. I have communicated with too many different people and their seems to be a lack of ownership, knowledge and customer service.
|Fantastic service. Thanks so much.
...Ms Sophia Ioannou
|Thank you received my order, item has been fitted, great service
|Great service, after wrong part sent it was replaced within 24hrs.