The part I ordered came in reasonable time, I picked it up from my local plumb centre. At first I was quite annoyed at the fact that my location was going to incur a £15.00 vat delivery charge, this is maybe something that could be made clearer at the time of purchase, however , the communication between myself and your customer service department was excellent, and they assured me no charge would be added if I picked it up in Castlewellan. I would use you again in the future ...david shepherd
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Great service, genuine parts and arrived on time. Very friendly staff. Please add images assigned to products on your website as not always we know the part number were looking for.
Thank you. ...Ovidiu Hategan - Speed Facilities Management LTD
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Hello, I was 100% satisfied with the service of MyTub. This is the second time I have purchased an item from MyTub and customer service is great, delivery is on time and the product is as described. Thanks very much! ...Miss Danielle A Johnson
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Delivery exceptional !! Despite awful weather conditions my Water King Sentry was delivered on the day promised. I didn't expect that. also customer services were a pleasure to deal with. Nothing too much trouble. In all a very pleasurable experience dealing with MyTub. My thanks particularly to Christine. ...John Thompson
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Item arrived prompty: I was informed of my delivery two days in advance and even had a phone call when the driver arrived- great customer service. ...Dharmesh Bhatt
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Fantastic service provided! ...Hari Parmar
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Item arrived on day stated, Polite delivery man. To busy to check item yet but am sure it is fine. ...Angela Hannah
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The wrong address was put on the delivery paperwork. Fortunately the driver phoned for directions.
Otherwise a smooth transaction. ...Mr C Robinson
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Good communication and very quick delivery. Will definitely order again. ...Chris Shepherd
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perfect thanks ...Frank Lidster - Honeywell
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