Hi there.
The first thing that went wrong was that the delivery date was shown to be very quick (which is why you got the order) - it was only when i had actually ordered the item that you subsequently informed me of the true delivery date, which was too far ahead to be of any use to us as we needed the toilet fixed before New Year's Eve as it was my birthday and we were having a party.
However luckily i rang and spoke to Laurie who was extremely polite and helpful and he took the trouble to check with the supplier for me if the item was in stock (which it was) and then arranged for the item to be delivered very very quickly. He deserves a medal as we were then able to fix the problem. He also took the trouble to wish me a happy birthday, which was above and beyond the call of duty.
Wou
...Clarry Marriott
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Satisfactory item and service delivery ,will use again.
...ROGER GARDNER
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Required goods quickly so arrangements made for me to collect from them in when delivered to Cardiff depot, excellant customer care nice to find a company that listens to what the customer wants and helps them.
...Mr. Gareth Heath
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Great Service
Goods arrived next day and were exactly what I wanted
...Paul Horsburgh
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Received in very fast time, great communication, item well packaged, great to deal with.
would deal again and recommend you,
Many Thanks for a hassle free order 1010
Wayne Lomax
...wayne lomax
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Following the receipt of a damaged item, one quick phone call and a replacement was sent and the damaged item collected. Would certainly use this company again.
...Peter Clark
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Received a bulkhead valve for my old Worcester boiler at a competitive price and delivered as promised.
...John Newall
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Thank you for the speedy delivery of exactly what i wanted, I ordered it online on Sunday and by Wednesday it was successfully installed - Great service
...Mrs Debra Petty
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Excellent service for a great price. The delivery driver was very friendly and helpful too!
...David Butt
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Excellent service! good price! quick delivery! will use again!
...Laurence Parmenter
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£
£233.20 
