Amazing prompt delivery, fantastic after sales after problem with wrong item delivered refunded within 24 hrs. Cant praise you any better
Thank you ...Peter Scott
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Hi there.
The first thing that went wrong was that the delivery date was shown to be very quick (which is why you got the order) - it was only when i had actually ordered the item that you subsequently informed me of the true delivery date, which was too far ahead to be of any use to us as we needed the toilet fixed before New Year's Eve as it was my birthday and we were having a party.
However luckily i rang and spoke to Laurie who was extremely polite and helpful and he took the trouble to check with the supplier for me if the item was in stock (which it was) and then arranged for the item to be delivered very very quickly. He deserves a medal as we were then able to fix the problem. He also took the trouble to wish me a happy birthday, which was above and beyond the call of duty.
Wou ...Clarry Marriott
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Very happy with the service received, easy to order, excellent prices and quick delivery. Will definitely use again, thank you. ...Wendy Bowell
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Ordered a bathroom worktop on line. Was advised by email of progress and it was supplied locally and delivered by that firm. Top rate service and keen prices will mean me looking here first for future product requirements. Although it needed a little searching to find what I wanted on the web site, if you know what you want, you can probably find it here. ...Paul Beck
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Very good service and no complaints-thank you. ...Rufus Moore
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Received today very well packed , good service thank you
...Mrs Diana Mitchell
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Ive had really great customer service from My Tub - helped me track down the right toilet seat, even checking with the manufacturer and delivery etc all worked well. Thank you ...Vivienne Forsyth
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We were pleased with your prompt and excellent service. Will have no hesitation in using you again. ...Alfonso Giaquinto
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Order arrived quickly and was perfect for my purposes. Thanks. ...Nigel Bryant
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Couldnt identify the part I wanted from the website code numbers no images to compare so I sent an e-mail with all the nameplate details and the part was successfully sourced from the burner manufacturer even though the burner is 18 years old and this model is no longer manufactured. Very pleased with the service and communication throughout the sourcing, order and delivery process ...Colin Parker
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