The admin staff kindly brought forward the 1 month long delivery time so that we could receive our bath before Christmas. Unfortunately it didnt arrive on said date, so had to wait until the store opened after New Year. Although the product was good value for money, the free delivery that attracted us to the website in the first place was outweighed by the long wait for the product. All members of staff we spoke to were helpful and polite.
...Louisa McRobert
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When I placed my order there was an initial blip with regard to delay in the delivery date However, this was very quickly resolved. The interest for the customers needs was noteworthy and reassuring.
Two members of the staff need special mention--- Deborah and Christine whose dedication to my requirements was exceptional. THEY ARE BOTH A CREDIT TO THE COMPANY and need recognition.
...Ram Tiwary
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Very good supplier. Although there was a delay in fulfilling my order I was keep up to date with its progress and revised delivery dates. Thank you.
...Mr I Wilkinson
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Very satisfied. Supplier contacted me because part of the order was going to be available a day later than expected. Good communication.
...John Pearce
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Actually cheaper than Ebay! , always had a good experience. When I am looking for parts I always check Mytub first.
...David Roberts
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Fantastic service . Very pleased with the customer service . Thank you so much for all your help !
...Annie Meadows
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We placed this order on 3 December but did not receive the goods finally until the third week in February. The delay seemed to be largely due to the manufacturer (Twyfords).
However, it was not evident from your website or during the ordering process that these goods were not in stock. Neither was the likelihood of such a lengthy delay in delivery made clear.
I feel this kind of issue ought to be highlighted to potential purchasers in some way.
...Barry Elder
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Excellent prompt service - would have no hesitation in recommending
...Roz
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Excellent service, kept updated with regular emails. Product as described & well packaged to avoid damage.
...Rachel Littlejohn
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Sorry for the slow reply, due to family crisis I had not been able to check emails, when I did, found goods had been sent to local depot,as they were to fragile to post. I got somebody else to pick them up for me, but I was very happy with the service I got.
...Jayne Lund
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£
£8.19 
