Excellent service despite item being obsolete and we were kept updated on a delete time. We would recommend this company and we shall be using them again
...JM and AJ Gray
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Website was east to navigate and to place the order. Pricing is keen and items arrived in good time. I can recommend MyTub. ...Dave Higgins - University of Bath
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Overall a good service. I would recommend it to others and use it again.
Website is clear and easy to follow, the different part number was clearly shown as the correct replacement for what I needed.
The part availability request was answered promptly the request for a suitable fitter took a little longer but was still OK.
Delivery time was reasonable, but it did arrive one day early good, but would have been annoying if Id made special arrangements for accepting the delivery.
My only criticism is of the confirmation emails. Some were sent in duplicate, which would have been confusing if Id had several different items on order. And one confirmation of despatch arrived after the part had been delivered and fitted! ...John Weddell
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I have been looking for this part for 18 months,and no one seemed to be able to supply it until I found My Tub Ltd,not only did they have the part but delivered it to my door in less than a week. Many many thanks. ...Dennis Johns
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Thanks for your prompt service and delivery of spare buffer stops. Excellent service!
...Carolyn Harrison
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Hi there,
I was disappointed that it took over two weeks to deliver a product that was in stock, and appeared to sit with the courier company for some time. I had to chase several times for resolution, and paid for an item I had not received some two weeks before receiving the goods.
Thank you
Lee Bedford
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Hello Lee
Looking through the order notes between us and our distribution I am also very disappointed. This looks like it has gone via a courier and just just been lost in the courier company nonsense of "its on its way".
Sorry for the inconvenience and I will be passing this through the correct channels.
Regards
...Lee Bedford
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Nice web site easy to find the exact tap I wanted at a good price. Contacted me with update on delivery date. Goods arrived on time. Thank you My Tub ...Geoffrey Field
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Good range of products that are well priced and quickly delivered. Excellent service. Happy customer. ...Stuart Pryde
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After a very slight hiccough, received very high quality goods at a very reasonable price. I would recommend your company. ...JC Williams
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Great service, supplied exactly what I needed. Highly recommend. ...Jeffrey Alan Steeden
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