we are thoroughly disappointed with the service we have received. the order took a very long time to arrive, when it eventually did the number of parts we ordered was wrong. after complaining about a missing part it arrived the next day which leads to the question why did they take so long to arrive in the first place. the price is very good for the parts we wanted but the service let you down and I dont think we will be using you again.
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Dear Mr Skipper
Good day, I can only apologize for the errors. We have spoken to that area of supply chain. This is very rare.
Laurie - MyTub
...Brian skipper
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Excellent service as always. Even when things are not straightforward communication was good and the the system worked very well. Well done MyTub! ...Robert McNamara
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An absolutely perfect service and many thanks to the girls who helped sort out my problems.
...J Hannay
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Thank you
Please do not send anymore emails ...John McMullen
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Part sourced and delivered as promised on due date, thanks ...Stephen Porritt
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Good quick and reliable ...Mrs Debbie Colley
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Kept me very well informed on the progress of my order.
Original order was not delivered as MyTub advised me the item they were going to supply was in a damaged condition.
They handled everything in a very professional manner.
Would not hesitate in recommending MYTub to friends, family etc.
...John Tutte
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Very helpful customer service when I messed up on the transaction. ...David Simpson
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I could ask for no more !
Thank you ...MIKE DEVAS
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I bought some replacement radiatorthermostats.
myTub gave the best price by a long way and the items arrived
very quickly.
Nice job boys. ...Steve Atkinson
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