I am pleased with the shower tray as it is a good product at a great price. I was unhappy with the delivery. It was initially set up for the Wednesday then changed to the Thursday. I took the Thu off and it did not arrive. It also did not arrive on the Friday luckily I was home!!!. When I called I was told there was a problem with the drivers hours and I would get it on the Monday but at any time up to 1800. As I had a plumber arriving first thing Monday this was no good. I elected to collect it from Yeovil at my cost and time. So a whole day off plus a couple of hours and diesel money wasted. Free delivery on orders over £25.00 should not mean second rate delivery especially when it ends up costing the customer. Companies who use the internet as the main portal for business must get the
...Fred Baxter
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Order received when expected thanks.
Was waiting to give a review till wed installed it and made sure it didnt leak had lots of problems with the last one wed bought from a different company. No leaks, looks good, all is well, thanks very much :
...Sue Fitt
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Whilst I was dismayed that the item I want to buy was offered for sale but not available at all, the assistant Steven was very helpful.
...Nicholas Warner
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received with thanks
...steve lindley
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Was surprised by the lead time on our order of Twyfords bathroom furniture and sanitary ware but think this is down to Twyfords rather than MyTub. The order processing was very smooth and we preferred to receive the whole order in one delivery and on the date predicted. Delivery was on time and courteous. We especially appreciated the help of the support team to help process a return and credit of a faulty shower tray. Steve really adopted a personal touch to argue our case with Twyford and the refund was effected with minimal effort from us.
...Peter Morris
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we very happy with staff up dateing our order delivery,also service and delivery very fast would use company again thank you
...19 the dale aberford
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thank you for your prompt service. The goods arrived on time.
...david thompson
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Excellent service - arrived very promptly.
...Carole Richardson - Chichester College
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Thanks for a great service, yet again!
...ELCCH
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The service I received was excellent and I appreciated being able to alter the delivery date to suit myself, thank you regards Mike.
...Michael Reavy
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£
£9.19 
