Decided to purchase the required item at mytub due to the very cheap cost, mytub easily undercut Bristan by approx £35-40 (I am now beginning to wonder how Bristan can justify their high charges). And as an added bonus, mytub offer free delivery on orders over £25, a rare treat amongst suppliers these days.
However, my initial delight was short-lived. An estimated delivery of 10 days...surely you can do better than that. In fact, if it wasn't for an email on the 5th day to the support department regarding the order, it probably would've been longer than 10 days, since the order hadn't been processed.
Once the order was processed though, the part arrived within 2 days. A perfect match for the removed item, and it installed without any problems.
So, despite the rather long waiti ...Andrew Thompson
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Spot on, great service, delivered well within timescales set and was very good when I got the order wrong on-line, very responsive and corrected my error. ...Richard Page
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Would be happy to use again and recommend to colleagues. ...Alec Pearson
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Very satisfied with the service I received thanks again. A wright ...Anthony Wright
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I was very happy with the items and found the customer service to be too a very high standard.
I would use this company again when required. ...Jeremy Curtis
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Very good service. I shall use mytub again. ...Michael Williams
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Dear MyTub, Thanks for an excellent service again, and good prices. My order has arrived all as it should be and in good time. Thank you Christine for keeping me informed. Tim
...Tim Feltwell
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Very pleased with the product, service and delivery. My order was completed and delivered as stated. Ordering from the web site was easy and when I emailed for further information I received quick and accurate reply. ...Sheila Carss
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Fast delivery and great price will use again. Thx ...John Sim
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Prompt delivery ...Barbara Haydon
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