Hi,
Part of my order was missing but staff at MT and at my local supplier could not be more helpful. Well done My Tub, customer service gets a 10 from me ...Martin Frain
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excellent, delivery was on time for an item that could not be found anywhere, your prices are quite reasonable and the update on your order service is accurate. thank you. ...Saif Ahmed
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I had a really tricky part to order, after speaking to many suppliers including the part manufacturer My Tub were the only people to provide any useful help. I not only got the part I needed, I was kept up to date regularly about the order by phone and email. the service couldnt have been better. I will certainly use you again and recommend you to others. Thanks ...Jo Behari
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Great communication, very pleased with Twyford Envy Soft close toilet seat, good packaging and item arrived exactly when you said it would.
Great doing business with you
Yours sincerely
Mark
CLM Maintenance. ...CLM Maintenance
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Very disappointed that when I ordered online that was told soon afterwards that my order was about 6 weeks delivery - surely in this day and age of computers that stock levels should relate to whats available off the shelf.
Then had to pay another £60 plus to get same taps from another supplier. :0
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Hello
Unfortunately this is the nature of the UK's plumbing industry, no one UK company stocks everything and also has stock on the shelves at all times. There are minimum orders that manufactures deliver so if you wish to save money you may have to wait a while. As you have discovered in this instance if you need it now you have had to go elsewhere and spend £60 more than MyTub would have charged ...Chartwood Design Ltd
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Just want to commend your staff on the service given on my recent order. Even though the order value was not particularly large, the delivery mix up was sorted quickly and efficiently. Many thanks. ...Mr Paul Bruce
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Great price, quality product, prompt delivery, what more could a buyer want Excellent service all round from MyTub a well deserved pat on the back to all concerned. ...Terry Ryman
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The item arrived next day - great service ...Trevor Owen
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friendly service people
good products
...edward newell
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Great service, thank you ...j m budny
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