The order took a very long time to be delivered mainly becuase the manufacturer was having trouble obtaining parts for an item is now one of its discontinued range.
There were two hinges and each had a different quaility finish. However as this part is no longer made I think it was furtunate to get it at all.
The regualr updates and feed back from myTub were excellent. The best from any supplier I have had dealings with. Each time I was ready to complain I found another update letting me know there was a delay and the reason. I was very impressed and would use myTub again because of the positive experience I had.
Very very good.
Graham ...Graham Riley
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very good service would recommend. ...norma bell
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Good service but you gave no notice of delivery which is necessary out here.
...Steve Watson
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Order received in good condition and on the day stated thank you.
Would I use you again the answer is yes without hesitation. ...ian moore Northcourt Centre
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Your 7-10 day delivery was way out,almost had to cancel. Then the
incorrect item was delivered, after a bit of research i found this was down
to City Plumbing who eventually supplied the cistern. Your people very
helpful and most of all kept me informed as to what was happening. Good
communication counts for a lot,no problems with buying from My Tub in the
future. ...T SMITH
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Good delivery, prompt efficient service ...Aquasolve
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Part I ordered was delivered very speedily. I needed this gas valve as my heating had broken.
Very relieved when it arrived a day before the date I was originally given, thank you. ...Alison Head
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Great service , had a problem with delivery but this was addressed very quickly and a replacement sent out next day at no extra cost
Would definitely recommend and use again ...Janet
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Very good service and speedy delivery and well price,good comunication all round, wil use again in near future
thanks to my tub. ...claude lehuede
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No problems at all, kept me informed and delivered when you promised ...Rod Henderson
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