We placed this order on 3 December but did not receive the goods finally until the third week in February. The delay seemed to be largely due to the manufacturer (Twyfords).
However, it was not evident from your website or during the ordering process that these goods were not in stock. Neither was the likelihood of such a lengthy delay in delivery made clear.
I feel this kind of issue ought to be highlighted to potential purchasers in some way.
...Barry Elder
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Ordered 3 bottle gulley plugs that weren’t in stock but I knew about, was kept uptodate of when my order was to be delivered and it was exactly on time , would use My Tub again for parts, well pleased with them
...John - Bethel
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Thank you verry much, dellivery was on time.
...Jay
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Surprised to get the order delivered from a local plumbing supplier, but quick. cheap and easy to find what I wanted at MyTub
...Steve Earl
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Delivered on confirmed date,every thing o.k.
...A.Flint
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Part arrived safely thanks I was surprised by the amount of packaging for such a small item
...Martin Eagle
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Fast, efficient service, and good communication. Communication is important. Thank you.
...M Lalbeharry
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Great communication and brilliant product.
...Kelly Govier - MD Govier Electrical Engineering Ltd
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thanks very much. As usual very helpful and excellent service
cheers
...jeremy
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Good service and I was kept informed.Mytub also arranged for me to pick up order at a local supplier on Saturday morning, rather than waiting for delivery on the Monday. I would have no hesitation using Mytub again.
Many Thanks, Mary Cairns
...Mary Cairns
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£
£9.19 
