Absolutely fantastic service, from ordering to delivery I really have nothing negative to say. I was kept up to date every step of the way via Email. It was ordered and delivered within a 3 day period and was delivered in suitable packaging. The delivery driver was pleasent and professional. Like I said I could not fault any part of my order. Would highly recommend to anyone. ...Amy Liddle
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Very good service. Had the part I wanted despite originals being out of production.
Very helpful telephone staff. John Robson ...john robson
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Nothing bad -helpful response, competetive price and timely safe delivery ...Paul Dyer
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Arrived promptly and well packaged. Water softner easy to fit with clear instructions. Good price. ...matthew east
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very straightforward - thank you! ...Steve Dixon
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I dont normally reply to requests for feedback BUT this time I was so impressed with service I had to send some positive feedback. You managed to supply items that I could not find elsewhere, there was a constant stream of status updates so I knew exactly what was happening. One part of the order was on a longish lead time and you despatched the rest of the order immediately and managed to improve the lead time of the remainder. The outstanding order was delivered exactly when you said it would be. This is delighting the customer service - brilliant! ...David Smailes
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I only bought a replacement cistern lever for my Tiffany Suite but I was impressed with the level of service I got. Someone from the firm was quickly on the phone to let me know when the delivery would take place (following an abortive attempt to the wrong address by the carrier!) and the lever was exactly as specified. ...Bruce Armstrong
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Thank you order arrived when you said it would. Brilliant
Thanks
...lizbeth williamson
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Excellent service, you were able to supply quickly, brand new, an obsolete boiler part, not available from the manufacturer anymore, which I had thought was going to be unobtainable. Your website made it very easy to find what I needed. Thank you ...Giles Procter
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Delivery was received on the stated day.
Both customer service and delivery reflected a professional service, I would certainly use the company again ! ...Dennis Underwood
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