Although I find the service you provide in responding to, and following up on, orders to be very good, your website is most confusing. There is far too much peripheral clutter, but where precise detail matters, as in giving sufficient detail of individual items available (the different types of P trap lavatory, for example), there is only the vaguest information. Thus I ended up ordering the wrong type of lavatory for my existing system. My plumber will work his way round this, but all the same I feel let down.
...Trevor Peach
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Ordering online was easy and the delivery date 10 days later, whilst taking a little longer than most, was met on target and the correct item was dispatched. My only concern was that the item came wrapped only in a thin plastic which was badly torn but luckily there was no damage to the basin. However, it seems more by chance and it would have been better if had cardboard packaging to prevent possible damage to what is a fragile item. The was my first experience using My Tub and I would definitely no hesitate to use them again and recommend their services to other. Thank you.
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Dear Miranda
Thank you for your feedback. To clarify, this is how sanitaryware comes from the manufactures, as we do not use couriers to transport chinaware there
...Miranda Thomas
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Great service, best price I could find and the item arrived very quickly. 100% satisfied!
...Barney Scott
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Very pleased once again with your service. My order arrived as advised.Many thanks.
...Mrs B.Wootton
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Accurate description, very good service and speedy delivery with excellent pricing. Would definitely purchase from here again.
Thank you
...Matthew Hipwell
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Excellent Service. Thank you
...Kevin Lester
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Hi there , Sorry for the delay, goods turned up on time,hav nt fitted them yet! Your service was top drawer . Thank you so much . VM
...Vincent Manahan
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Many thanks for an excellent service as always.
...Gavin Hall
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Hi there,
from the first minute I contacted you regarding my item to receiving, it was a really excellent experience. Your email updates for my order on a daily basis was truly Professional, I just wish all companies conducted their business in this way. It has been my pleasure to have dealt with you
and will deal again in the future,
Regards
William
...William Mc Areavey
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A 1st class service. Very competitive prices, goods in stock, excellent delivery and an easy to use website. Highly recommended.
Regards
...Peter Dodsworth
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£
£9.19 
