long delivery time, but the part was good value and quality. Good communications throughout. I was surprised it didnt come with washers but not really an issue. ...Mr Lane
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Best products, Excellent service. Thank you ...ALI SAN
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Goods due 05 08 2013. In spite of glitches with this order your customer service has been impressive. You have sourced alternative fittings and I have been kept informed of progress.
Thank you. ...Jonathan Gardner
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Sir/Madam,
I run a relatively small maintenance company where cost/profit ratio is king. I am also new to "my Tub." I placed my first order, today, over the internet, a lady called me back to ensure I was receiving best value for money for my requirements.
The lady suggested a change which I was very happy with, which means as a result I felt extremely valued and not just a number.
Now I will go to you guys first without question.
Thank my congratulations on running a very impressive company ...Dave Turner
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Many thanks for sorting out the problem of delivery. ...Charlie Gregg
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very good service - parcel arrived when promised and it was packaged very well. thanks ...John Rhodes
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The service and continued update of delivery was excellent. the price was also competitive I would use the company again and recommend them. ...clive liard
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I inquired about the Matrix for a Focal Point gas fire as I wasn't sure if it was the correct one and kindly MYtub assistants enquired for me to Focal Point to make sure it was the correct part. I then ordered the part and could trace its progress on Mytubs web site, which I found very useful. Mytub kept me up to date on the order through emails also. I quickly received the part via a courier which was very well packaged as the parts were delicate and were in perfect condition. Thank you Mytub. ...Arnie Burrows
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Fast delivery and item exactly as described - excellent service! ...russdell thoms
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Great service, price and quick delivery, thank you! ...Thomas Hills
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